Privacy Policy

SECTION 1. INTRODUCTION AND SCOPE

ThriveArc.ai LLC, a Florida limited liability company with its principal place of business at 8253 Navarre Parkway, Apt 204, Navarre, FL 32566, United States of America (referred to in this document as “ThriveArc.ai LLC,” “we,” “us,” or “our”) operates the website located at www.thrivearc.ai (the “Site”).

We are committed to protecting the privacy and security of your personal information. This Privacy Policy has been prepared in accordance with applicable privacy laws including the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR) where applicable, the Florida Information Protection Act (FIPA), and other relevant federal and state privacy regulations.

This Privacy Policy applies to all information collected through our website, any related services, sales, marketing, or events. It governs how we collect, process, store, use, share, and protect personal information about you when you interact with our website, join our waitlist, submit contact inquiries, or book consultations.

Please read this Privacy Policy carefully before using our Site. By accessing or using ThriveArc.ai you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Site.

SECTION 2. INFORMATION WE COLLECT

2.1 Information You Provide Directly

We collect personal information that you voluntarily provide to us when you interact with our website. This includes the following categories:

Waitlist Registration: When you join our waitlist we collect your email address for the purpose of notifying you about our product launch and providing early access opportunities.

Contact Form Submissions: When you submit an inquiry we collect your full name, email address, phone number (if provided), company or organization name (if provided), the nature of your inquiry or service interest, your message content, and information about how you discovered ThriveArc.ai.

Consultation Booking Requests: When you submit a consultation booking request we collect your full name, email address, preferred consultation date and time, the type of service you are interested in, and any additional information you choose to provide.

Communications: When you communicate with us via email or through our website we may retain records of those communications including message content and your contact information.

2.2 Information Collected Automatically

When you visit our website our servers and third party service providers automatically collect certain technical information including your Internet Protocol (IP) address, browser type and version, operating system, referring URLs, pages viewed, time and date of your visit, time spent on individual pages, links clicked, and other diagnostic data.

2.3 Cookies and Tracking Technologies

Our website uses the following cookies and tracking technologies:

Essential Cookies: Strictly necessary cookies that enable core website functionality. These cannot be disabled without affecting site performance.

Google Analytics: We use Google Analytics to collect information about how visitors use our website. Google Analytics uses cookies to collect information such as how often users visit the site, what pages they visit, and what other sites they used prior to arriving at our site. We use this information solely to improve our website experience. Google Analytics collects the IP address assigned to you on the date you visit our site rather than your name or other personally identifying information. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on available at tools.google.com/dlpage/gaoptout.

Google Ads: We use Google Ads remarketing and conversion tracking to advertise our services online. Google Ads may use cookies to show ThriveArc.ai advertisements to previous visitors across the Google Display Network and Search Network. Any data collected is used in accordance with our Privacy Policy and Google's privacy policy. You can opt out of Google's use of cookies by visiting Google's Ads Settings at adssettings.google.com.

You can control cookie settings through your browser preferences. However disabling certain cookies may affect website functionality.

SECTION 3. HOW WE USE YOUR INFORMATION

We use the personal information we collect for the following purposes:

Service Delivery and Communication: To respond to your inquiries, process consultation requests, provide you with requested information about our services, and send confirmation communications including your unique reference number.

Waitlist Management: To maintain our waitlist database, notify you when ThriveArc.ai services become available, and provide exclusive early access opportunities.

Analytics and Improvement: To monitor and analyze usage patterns and trends, diagnose technical problems, and improve the functionality and user experience of our website using Google Analytics data.

Advertising: To show relevant ThriveArc.ai advertisements to previous website visitors through Google Ads remarketing campaigns.

Legal Compliance: To comply with applicable laws and regulations, respond to lawful requests from public authorities, enforce our Terms of Use, and protect the rights and safety of ThriveArc.ai LLC and our users.

Business Communications: To send administrative information, waitlist updates, and service announcements, subject to your communication preferences.

We will not use your personal information for purposes incompatible with those described above without providing you with prior notice and obtaining your consent where required by law.

SECTION 4. LEGAL BASIS FOR PROCESSING (GDPR)

For users located in the European Economic Area, the United Kingdom, or other jurisdictions where GDPR or similar laws apply, we process your personal information on the following legal bases:

Contractual Necessity: Processing necessary to respond to your inquiries, process consultation requests, and manage your waitlist registration.

Legitimate Interests: Processing necessary for our legitimate business interests including operating and improving our website, preventing fraud, and communicating about our services, provided these interests are not overridden by your data protection rights.

Consent: Where we rely on consent as the legal basis for processing, such as sending marketing communications or placing non-essential cookies, you have the right to withdraw consent at any time without affecting the lawfulness of prior processing.

Legal Obligation: Processing necessary to comply with our legal obligations under applicable law.

SECTION 5. INFORMATION SHARING AND DISCLOSURE

We do not sell, trade, rent, or otherwise transfer your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:

Service Providers: We share information with trusted third party service providers who assist us in operating our website. These providers are contractually obligated to protect your information. Our current service providers include Resend Inc. for email delivery, Netlify Inc. for website hosting, Microsoft Corporation for business email services, Google LLC for analytics and advertising services.

Legal Requirements: We may disclose personal information if required by law, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights or the safety of others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.

With Your Consent: We may share your information with third parties when you have given explicit consent.

SECTION 6. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. Our specific retention periods are as follows:

Waitlist Data: Email addresses collected through our waitlist are retained for a maximum of 6 months from the date of collection, or until ThriveArc.ai services launch and you have been given the opportunity to create an account or opt out, whichever occurs first.

Contact and Inquiry Data: Information submitted through our contact form is retained for a maximum of 6 months from the date of submission.

Consultation Booking Data: Booking request information is retained for a maximum of 6 months from the date of the requested consultation.

Technical and Log Data: Automatically collected technical information is retained for a maximum of 6 months for security and analytics purposes.

Google Analytics Data: Website usage data collected through Google Analytics is retained according to Google's data retention settings, which we have configured to the minimum available period.

Upon expiration of the applicable retention period, we will securely delete or anonymize your personal information in accordance with our data destruction procedures. You may request earlier deletion of your data at any time by contacting privacy@thrivearc.ai.

SECTION 7. DATA SECURITY

We implement and maintain appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission using industry standard SSL and TLS protocols, restricted access to personal information on a need-to-know basis, regular security assessments and updates to our systems, and use of reputable and security-certified third party service providers.

While we take reasonable precautions to protect your information, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your personal information. In the event of a data breach that affects your personal information, we will notify you as required by applicable law including the Florida Information Protection Act.

SECTION 8. YOUR PRIVACY RIGHTS

8.1 Rights for All Users

Regardless of your location, you have the following rights: the right to be informed about how we collect and use your personal information, the right to access the personal information we hold about you, the right to request correction of inaccurate or incomplete information, the right to request deletion of your personal information subject to legal exceptions, and the right to opt out of marketing communications at any time by clicking the unsubscribe link in any of our emails or contacting us at privacy@thrivearc.ai.

8.2 Rights for California Residents (CCPA)

If you are a California resident the California Consumer Privacy Act provides you with specific rights. You have the right to know what personal information we collect, use, disclose, and sell about you. You have the right to delete personal information we have collected from you subject to certain exceptions. You have the right to opt out of the sale of your personal information. We do not sell personal information. You have the right to non-discrimination for exercising your CCPA rights. To exercise your California privacy rights please contact us at privacy@thrivearc.ai.

8.3 Rights for EEA and UK Residents (GDPR)

If you are located in the European Economic Area or the United Kingdom you have additional rights under GDPR including the right to data portability, the right to restrict processing, the right to object to processing, and the right to lodge a complaint with your local data protection authority. We will respond to your request within 30 days. Contact us at privacy@thrivearc.ai.

SECTION 9. INTERNATIONAL DATA TRANSFERS

ThriveArc.ai LLC is based in Navarre, Florida, United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. The data protection laws of the United States may differ from those in your country of residence. By using our website and providing us with your information, you consent to this transfer, processing, and storage. We take steps to ensure that your information receives adequate protection in the jurisdictions in which we process it.

SECTION 10. THIRD PARTY WEBSITES

Our website may contain links to third party websites, services, and resources not owned or controlled by ThriveArc.ai LLC. This Privacy Policy applies only to our website. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party websites. We encourage you to review the privacy policies of any third party websites you visit.

SECTION 11. CHILDREN'S PRIVACY

ThriveArc.ai is not directed to individuals under the age of 13. We do not knowingly collect, use, or disclose personal information from children under the age of 13. If we discover that we have inadvertently collected personal information from a child under 13, we will promptly delete that information. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at privacy@thrivearc.ai.

SECTION 12. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time and for any reason. We will notify you of material changes by updating the Effective Date and Last Updated date at the top of this policy and, where appropriate, by sending an email notification to waitlist members. We encourage you to review this Privacy Policy periodically. Your continued use of our website after any changes constitutes acceptance of the revised policy.

SECTION 13. CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We are committed to resolving any privacy concerns and will respond to your inquiry within 30 days.